Terms of service

These terms apply when you buy from ashleyallenbeauty.com. The store is run by Ashley Allen Limited, a New Zealand company ("ashley allen.", "we", "us"). You can reach us at info@ashleyallen.co.nz.

1. Your order. Placing an order is an offer to buy. A contract is formed when we email to confirm your order has been dispatched. If an item is out of stock or a price is shown in error, we will tell you and refund anything you have paid for that item.
2. Prices. Prices are shown in the currency of the country you are shopping in and include any GST that applies. Shipping is shown at checkout before you pay.
3. Payment. We accept the payment methods shown at checkout, including Afterpay. Afterpay purchases are also subject to Afterpay's own terms.
4. Limited drops. Some products are released in limited quantities. We may limit the number a customer can buy so more people can get one.
5. Using our products. Read the instructions and do a patch test before first use. Stop using a product and seek advice if irritation occurs. Our products are for external use only, as directed.
6. Your consumer rights. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 (New Zealand) or the Australian Consumer Law. Our returns page explains how they work.
7. Business buyers. If you buy for a business in New Zealand, the Consumer Guarantees Act does not apply, to the extent the law allows. Trade and wholesale accounts are covered by their own trade terms.
8. Law. For customers in New Zealand, New Zealand law applies. For customers in Australia, the law of Queensland applies, together with the Australian Consumer Law.
9. Changes. We may update these terms; the version on the site when you order applies to that order.